Privacy Policy

At FLYNOE, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, FLYNOEUASS.COM, and use our services. By accessing or using our website, you agree to the terms of this policy.

1. Who We Are

Our website address is FLYNOEUASS.COM. We offer Professional Drone Services tailored for various industries, including Law Enforcement Solutions, Specialized Training, 2D and 3D Mapping Services, Real Estate Imagery, Promotional Videos and Pictures, Thermal Inspections, Missing People and Pets Recovery, Overwater Filming, and Family Events. Through this website, we collect personal data to provide, enhance, and customize these services to meet your specific needs.

2. Information We Collect

We collect different types of information depending on how you interact with us:

2.1 Personal Data

When you voluntarily provide it, we may collect:

• • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Other details relevant to customer support or product inquiries

2.2 Automatically Collected Data

We may automatically collect certain information when you visit our website, including:

• • IP address
  • Browser type and version
  • Pages viewed
  • Time and date of your visit
  • Referring website

2.3 Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. If you use the Gravatar service, an anonymized string created from your email address (hash) may be provided to Gravatar to check if you’re using it. The Gravatar privacy policy is available here.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our services
• Understand and analyze how you use our site
• Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing purposes
• Process your transactions and manage orders

4. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) as visitors to the site may be able to download and extract this data.

5. Cookies

We use cookies to improve your experience on our website. By using our website, you agree to our use of cookies. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can manage cookie settings in your browser to disable them.

5.1 Cookies for Comments

If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies for your convenience. These cookies last for one year.

5.2 Login Cookies

When you log in, we use cookies to save your login information and screen preferences. Login cookies last for two days, and screen preferences last for a year.

6. Embedded Content from Other Websites

Our site may include embedded content (e.g., videos, images, articles) from other websites. Embedded content from other sites behaves the same way as if you had visited the external website. These websites may collect your data, use cookies, and monitor your interaction with their content.

7. Who We Share Your Data With

We do not sell your personal information to third parties. However, we may share your data with service providers who help us deliver our services (e.g., payment processors, cloud storage providers). We ensure that all such providers comply with strict data protection standards.

8. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically. For registered users, we store the personal information provided in your user profile, which you can edit or delete at any time, except your username.

9. Your Data Rights

If you have an account or have left comments, you can request an export of the personal data we hold about you, or request the deletion of your data. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

10. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. We also use third-party services that may store data in countries outside your own.

11. Security

We take appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no transmission of information over the Internet is completely secure, so we cannot guarantee the absolute security of your data.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We encourage you to review this policy regularly for any changes. Your continued use of the website after any modifications signifies your acceptance of the updated terms.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@flynoeuass.com